Hey lovely, great to see you!
Register with Berlei to get 10% off all the time and receive great other benefits.
Subscribe to our newsletter to receive the latest daily deals and we'll send you a gift on your birthday.
Click here to access your account, don't forget you will need your username and password.
Click here to register on the Jockey website and start shopping today.
As a member you'll pretty much have the run of the place. You'll be able to:
Click here, and enter your email address we will send you a new one.
We don't save any of your payment details which means you will have to enter them each time you place an order, but at least you know there's no risk.
We take security seriously. Your payment details are automatically encrypted when you enter them.
When you have successfully completed your order, you will receive a confirmation email. If you don't receive an email, please call our Customer Service team on 1800 033 600 (between 9am and 4pm AEDT).
Australian customers, you can call our Customer Service team on 1800 806 906 (between 9am and 4pm AEDT, Monday to Friday). NZ customers, please contact our Customer Service team on 0800 JOCKEY (562 539) (between 10am and 7.30pm NZDT, Monday to Friday).
Our home page will always be updated with the latest and greatest deals. Click here to view.
You will be prompted to apply the promotion code to your order in the Checkout.
It may have expired, been entered incorrectly or not be valid if your order does not meet the terms and conditions of the promotion.
Unfortunately only one promotion code can be applied to each order.
Promotion codes can only be applied in the Checkout at time of purchase.
It will appear in the Checkout and applied to the balance of your order.
Click here to find out about our CSR program.
We love hearing feedback on our products, because as a valued customer your opinion is important to us. We've provided some guidelines to make sure that your feedback remains helpful to other customers as well. To keep it fair and consistent we only post reviews that are in adherence with these guidelines. So here's an idea of how best to do it:
But if you want to talk to us about anything concerning prices, promotions, shipping, customer service or details that are personal to your purchase then give us a call on 1800 033 600.
Once you reach the checkout page, select the payment option Gift Card and continue on to Order & Pay. You will be taken to a new screen to input your name, gift card number and pin number to finalise the transaction. The gift card number and pin can be found on the eGift card email.
When an eGift card is sent, it can sometimes be automatically filtered through to Junk, Spam or ‘Other’ folders within your inbox. Please advise the recipient to check these folders before contacting customer service.If it’s not there, then our Customer Service team will do their very best to assist you. Please contact them via email or on 1800 033 600 (Monday – Friday, 9am-4pm AEDT) with the following details:The order number you received when you purchased the gift card or the email address registered to the account the voucher was ordered from.The value of the gift voucher.The email address the gift voucher was sent to.
All gift cards purchased online are sent digitally - these can be used online.
There are two options for Jockey gift cards:
We understand, these things happen. In the case of a lost electronic gift card, please contact our Customer Service Team via email or on 1800 033 600 (Monday – Friday, 9am-4pm AEDT) with the following details where applicable:
Unfortunately not. In the instance where a gift card has expired, we are unable to reissue a new one or extend the timeframe in which it can be used.
An electronic gift card can only be purchased online. Gift cards are treated like cash and can be put towards any purchase you make online at https://www.jockey.com.au/To redeem a gift card during checkout, select the payment option Gift Card and continue on to Order & Pay. You will be taken to a new screen to input your name, gift card number and pin number to finalise the transaction.
We offer electronic eGift Cards for purchase on our website here, which we send to you via email. As they do not require shipping the dollar value of your eGift Card is exempt from the total amount of your order when added with other products totalling less than $49. In this case, a shipping charge is applied. If your eGift Card is added to orders containing products totalling over $49, you qualify for free shipping irrespective of the value of the eGift Card. eGift Card purchased alone don't require shipping, as such there is no shipping cost.
To check your Gift Card balance, please click here.
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