Hey lovely, great to see you!
Register with Berlei to get 10% off all the time and receive great other benefits.
Subscribe to our newsletter to receive the latest daily deals and we'll send you a gift on your birthday.
These terms govern the use of www.jockey.com.au (Website). By accessing, using, browsing, registering with, contributing to or purchasing from any area of the Website you agree that your access to, use of, and purchase of any goods from the Website is subject to these terms and all applicable laws, and is at your own risk. If you do not agree to these terms in their entirety, you must not use this Website. When purchasing goods from the Website, these Terms and Conditions form a contract between the customer (you) and HBI Holdings Australasia Pty Ltd’s subsidiary Hanes Innerwear Australia Pty Ltd ABN 40 098 742 655 and apply to the ordering, purchase, fulfilment and delivery of goods from the Website. Please read these Terms and Conditions carefully before placing your Order as these Terms and Conditions contain important information about the ordering, processing, fulfilment and delivery of goods, including limitations of liability.
Importantly, this means that if you are buying products from us:
If you do not understand these Terms and Conditions or if you have any questions, please contact our Customer Service Centre and a representative will be happy to assist you. The Customer Service team operates on Monday to Friday (excluding public holidays in Melbourne, Australia) from 8.00am until 5.30pm (Australian Eastern Standard/Daylight Savings Time).
The contact phone number for our team is 1800 033 600 (callers from Australia) or contact us via email.
The following definitions are used in these Terms and Conditions.
Business Day means a week day in which trading banks are open for the transaction of banking business in Melbourne, Australia.
Delivery Address means the address to which the Goods are to be delivered as stated on the electronic Order form on the Website.
Delivery Agent means any nominated third party delivery or shipping company for Jockey Online.
Delivery Fee means the fees charged by the Delivery Agent of Jockey for the delivery of Goods.
Gift Card means an electronic gift card issued through this Website through the acquisition of which you or a recipient may make non-cash payments for Goods from the Website.
Goods means the items offered for sale, described or displayed on the Website.
GST has the meaning provided by A New Tax System (Goods and Services Tax) Act 1999 (Cth).
Law means any written rule or collection of rules, including, but not limited to any statute, regulation, order or rule, any government ordinance or by-law, any governmental agency's rule, regulation or determination, and any form of custom or policy recognised and enforced by judicial decision.
Order means a request by you to purchase Goods from Jockey Online in accordance with these Terms and Conditions.
Partner Websites means berlei.com.au, bonds.com.au, championusa.com.au, playtex.com.au and totallytights.com.au.
Personal Information has the meaning as defined under the Privacy Act 1988 (Cth).
Returns Policy means the Jockey Returns and Refunds policy found on the Website.
Tax means any goods and services tax, value added tax, or other taxes, import fees, duties, tariffs, or other imposts or charges which may be payable in relation to your order.
Website means www.jockey.com.au.
We or us or our or Jockey or Jockey Online means Hanes Innerwear Australia Pty Ltd, ABN 40 098 742 655.
You or your means you as the user of the Website, including as a purchaser of Goods from Jockey pursuant to these Terms and Conditions.
2.1 You agree to be bound by the Terms and Conditions when you submit an Order.
2.2 Each Order you submit will be a separate and binding agreement between you and Jockey Online with respect to the supply of Goods, in accordance with these Terms and Conditions
3.1. You may place an Order through the Website by submitting the electronic Order form on the Website.
3.2. An Order submitted by you in the manner described in clause 3.1 is an offer by you to purchase Goods for the Price (which for the avoidance of doubt, includes GST for deliveries to Australia) plus any Delivery Fee as specified at the time you submit your Order. That offer cannot be withdrawn by you without our prior consent.
3.3. You acknowledge that all Orders through the Website are with respect to Goods intended for personal and domestic use only and non-commercial use, and quantity restrictions may apply as set out on the Website from time to time.
3.4. In completing the electronic Order form, you agree to provide complete and accurate information as to your personal details (or those of your nominated recipient for gifts) to enable the processing and delivery of your Order. This information will also be used by the Delivery Agent to fulfil your Order. Jockey Online will not be liable to you for your loss or that of any third party for a delay or failure to process, fulfil or deliver Goods to you (or your nominated recipient) due to inaccurate or incomplete personal details provided in respect of an Order by you. Without limitation, if you provide inaccurate shipping details in an Order, Jockey is under no obligation to resend your Order if it is shipped to the address provided in the Order and not subsequently returned to Jockey. You agree to obtain consent from the recipient of a gift when providing their personal details to Jockey Online.
3.5. You may Order from Jockey Online if you are aged 18 years or over, have an active email account and a telephone number at which you can be easily contacted.
3.6. You must check your Order carefully prior to submitting your Order with us. Once you submit your Order, cancellations of your Order or changes to the Goods in your Order may only be made by agreement unless otherwise required by law. However, we will allow you to return Goods in accordance with the Returns Policy.
3.7. Where you place consecutive or separate Orders for Goods, we cannot consolidate the Orders into one. A separate Delivery Fee will apply to each Order in accordance with clause 7. Subject to clause 3.3, you can order as many Goods as you would like in an Order up to the total Order value of AU$2,000.
3.8. You will be provided with an automatic Order number upon submission of your Order. The Order number is required when contacting our Customer Service Centre.
3.9 In submitting an Order you represent and warrant to Jockey Online that:
4.1 Jockey Online reserves the right to accept or reject your Order for any reason at any time. Without limitation, due to legal and other restrictions applicable for orders placed for international delivery, some of our products may not be available for delivery to certain locations outside Australia. Jockey retains the right to determine what it can and cannot deliver to any particular location.
4.2 When we accept an Order, it represents an agreement by Jockey Online to supply you the Goods in accordance with the Order and these Terms and Conditions.
4.3 In the event that we reject an Order under clause 4.1, we will notify you of that rejection and the reason for rejection via email within five (5) Business Days after the placement of the Order wherever possible. Jockey Online will not be liable to you for your loss or that of any third party for the rejection of an Order.
4.4 Where we reject an Order and your payment for the Goods has already been processed, we will refund any money paid to us in respect of that Order and make reasonable endeavours to process the refund within five (5) Business Days. Your receipt of your refund will depend on the period of time it takes your financial institution to finalise the refund. Jockey Online is not liable with respect to any loss, damage, cost, expense or injury you or any third party incur as a result of any delay in processing your refund.
4.5 If we are unable to contact you in relation to your Order under these Terms and Conditions using the contact details you provide during the Order process after having made reasonable attempts to contact you, we will reject the Order in accordance with this clause 4.
5.1. You acknowledge and agree that from time to time, some Goods on the Website may be out of stock or unavailable and we may not be able to fulfil all or part of your Order. If this occurs, Jockey Online will use reasonable endeavours to contact you within five (5) Business Days to arrange a full or partial refund. We will use reasonable endeavours to process the refund within five (5) Business Days. Your receipt of your refund will depend on the period of time it takes your financial institution to finalise the refund. Jockey Online is not liable with respect to any loss you or any third party might suffer as a result of any delay in processing your refund.
5.2. We reserve the right to withdraw or suspend any Good displayed on the Website from sale either temporarily or permanently at any time without notice to you. Jockey Online will not be liable to you for any loss you or any third party suffer as a result of a withdrawal or suspension of availability with respect to a particular Good.
5.3. Where your Order is affected by an error on the Website (for example, in relation to a description of Goods, an image, Price or otherwise), we may reject the part of the Order that is the subject of the error in accordance with clause 4. If applicable, Jockey Online will proceed to fulfil the remainder of your Order in accordance with these Terms and Conditions. If you are not satisfied with the partial fulfilment of your Order, you can return your entire Order to us as an order that has been incorrectly delivered in accordance with the Returns Policy.
5.4 You acknowledge and agree that:
6.1 The Price in respect of a Good is specified on the Website and is dependent on the delivery address nominated.
6.2 Prices are displayed in Australian Dollars. Where a delivery address within Australia has been nominated, the Price includes Australian GST (currently 10%). Where a delivery address outside Australia has been nominated, the Price will not include Australian GST and additional Taxes may be payable by you as levied by authorities in the country of delivery upon importation to that country. If goods are over the relevant country’s threshold and customs entry is required, there will also be an additional admin charge from our logistics partner for handling the customs clearance.
6.3 You will be charged the Price in Australian Dollars regardless of your delivery location. Any currency conversion fees or rates used to determine the amount you pay for the Goods is determined by your credit card provider or Paypal. We are not liable for any difference between the Price quoted on the site and the actual amount charged to you for the Goods as determined by the fees and conversion rate used by your credit card provider or Paypal.
6.4 Jockey Online reserves the right to change or alter Prices of Goods on the Website without notice to you, unless you have already submitted an Order at a stipulated Price, in which case there will be no change or alteration in the Price (provided your Order is not affected by an obvious pricing error, in which case the procedure in clause 5.3 will apply).
6.5 In respect of any Order, we will charge you and you agree to pay to us:
6.6 You can pay for your Goods by any of the methods specified on the electronic Order form on the Website from time to time, which includes but are not limited to credit card, Visa Checkout or Pay Pal. When paying by credit card, you authorise Jockey Online to debit your nominated card at the time you submit your Order. The name on the credit card used for the payment must match the name on the Order.
6.7 You acknowledge and agree that any payment in respect of an Order must be cleared by Jockey Online before Goods which are the subject of an Order are despatched. If your payment cannot be processed, your Order will be rejected in accordance with these Terms and Conditions and you will be notified of this on the Website. In relation to credit cards, you should contact your card issuer in the first instance to try to resolve any problem concerning the use of your credit card, or use an alternative payment method in order to continue with your Order.
6.8 In paying or attempting to pay for the Goods, you agree that you have not engaged in any fraudulent conduct or contravened any Law.
6.9 You will receive an invoice by email once payment in respect of your Order has been processed.
6.10 Jockey Online uses an encrypted payment gateway and security certificate to secure payments. Whilst we take all reasonable precautions, we cannot guarantee the security of any transaction.
7.1 Jockey Online uses Delivery Agents to deliver your Goods. You agree to your details including your Delivery Address being supplied to the Delivery Agent for the purpose of delivering your Goods.
7.2 You should refer to the Shipping Options section of the Website for the applicable Delivery Fee for the Goods.
7.3 Indicative delivery time frames are set out in the Shipping Options section of the Website.
7.4 You acknowledge and agree that notwithstanding anything else stated on the Website:
7.5 Delivery of Goods will take place at the Delivery Address specified by you during the Order process. You will need to submit separate Orders for Goods where you require multiple delivery destinations.
7.6 If we are unable to deliver your Goods to the Delivery Address due to the size of the package or because there are restrictions on access to the Delivery Address or it is unsafe or impractical to make delivery, a calling card will be left for you notifying you where the Goods have been delivered for collection by you. It is your responsibility to follow the instructions stated on the calling card.
7.7 Where you do not collect your Goods from the outlet specified on the calling card within the time required of a failed delivery, you must contact our Customer Service Centre using the details provided at the start of these Terms and Conditions for further information with respect to claiming your Order. If Goods are required to be redelivered, you may be required to pay any associated fees for redelivery.
7.8 Upon delivery, you must inspect your Goods and check that the Goods delivered match your Order. If there is obvious damage to the Goods due to transit, you must contact our Customer Service Centre as soon as practicable using the details provided at the start of these Terms and Conditions. If the Goods are not as ordered, you may return the Goods to us in accordance with the Returns Policy. If Goods are missing from your Order, you may call our Customer Service Centre, or return the Order in accordance with the Returns Policy. You should let us know about any defective, damaged, missing and incorrect Goods as soon as possible. Any Goods replaced under the Returns Policy due to being defective, damaged, missing or incorrect will be delivered to you free of charge.
7.9 You warrant to Jockey that any nominated representative receiving the Goods on your behalf at the delivery Address is duly authorised by you to do so.
Risk and title in the Goods passes to you on the date and time of delivery of the Goods to the Delivery Agent.
9.1. Unless provided for under these Terms and Conditions, no cancellations or changes to Orders will be accepted, and the Goods will be delivered to the stated Delivery Address in accordance with these Terms and Conditions. Therefore, you should carefully check that your Order is accurate before you submit it to us. You will, however, be able to return faulty or incorrectly delivered Goods in accordance with the Returns Policy.
9.2. Goods can only be returned under these Terms and Conditions (in particular, this clause 9) and in accordance with the Returns Policy. The Returns Policy forms a part of these Terms and Conditions.
9.3. Where we reject or cancel your Order under these Terms and Conditions, we will refund the Price of the Goods to you (and any applicable Delivery Fee) in accordance with these Terms and Conditions. We will use reasonable endeavours to process your refund within five (5) Business Days. Your receipt of your refund will depend on the period of time it takes your financial institution to finalise the refund. Jockey Online is not liable with respect to any loss you or any third party might suffer as a result of any delay in processing your refund.
9.4. It is a condition of most credit card schemes that refunds be processed on the same card as the original payment was made in order to minimise the possibility of fraudulent activity on cards. Jockey Online is required to comply with all card scheme rules in order to be able to accept these card types, and as such, all of your refunds will be credited to the card you nominated in your Order.
Jockey Online offers and promotions may only be used at the Website, including for purchases of Goods selected from the Website. Such offers and promotions do not apply to purchases of goods selected from Partner Websites or to purchases at other online or retail outlets. Without limitation, goods selected from Partner Websites cannot be used to satisfy any conditions of a Website offer, such as a multi buy offer. You may receive online offers and promotions which include a promotional or coupon code (Code) for use when shopping at the Website. It is your responsibility to ensure that the Code is valid, and that you enter the Code at the time of making your purchase online. We cannot apply the Code retrospectively once you have submitted your Order. Terms and conditions will apply to the use of the offer or promotion. Please read these carefully to make sure you can take proper advantage of these offers. Any Code is non-transferable and, unless expressly stated, may not be used in conjunction with any other offers. If your code is lost or stolen it will not be reissued. Any % off stated applies to the Australian recommended retail price (RRP) of items, including the Australian GST component of that price. Discounts, including any % off, are not available when purchasing gift cards.
11.2 In this Part C:
Pin Number means the 4-digit CODE printed on the back of the Gift Card.
Remaining Gift Card Value means, at any time, that portion of the initial value loaded onto your Gift Card which is unspent which and can be accessed by using the Gift Card in accordance with these Terms and Conditions.
11.3 To purchase a Gift Card from the Website, navigate to the Jockey Gift Card section of the Website and fill in the required information on the online form. Once completed Add to your Bag and then proceed to payment/checkout as normal. Once you complete the online transaction and it is validated, the Gift Card will be sent via email to the recipient email address nominated in the form. It is then ready to use.
11.4 Once loaded with value a Gift Card may be redeemed the purchase of Goods on the Website only and may not be redeemed at any other stockists of Jockey products. A limit of AU$999 per gift card and gift cards totalling no more than AU$2,000 per Order applies. Gift Cards may not be used to make purchases by phone, email or facsimile, pay store accounts, credit card or other bills or purchase other Gift Cards or other legal tender. If the Gift Card was purchased in Australia and is redeemed for Goods, or the Remaining Gift Card Value is checked, in New Zealand (or vice versa), the rate of currency conversion will be the daily exchange rate as published on OANDA.
11.5 Gift Cards are treated like cash. If your Gift Card is lost or stolen it will not be re-issued and the value of the Gift Card will not be refunded. Re-issue of faulty or damaged Gift Cards is not available unless the Gift Cards are proven to be faulty or damaged as a result of the production process or otherwise due to the fault of Jockey, its agents or contractors.
11.6 To redeem a Gift Card at the Website, at the point of checkout, select the "Gift Card" option, proceed to Order & Pay. Enter Gift Card details requested to complete transaction.
11.7 You agree that we can reduce the Remaining Gift Card Value by the value of all purchases of goods and services that are authorised by you. Transactions are authorised by you by entering your code, or allowing another person to do so, at the checkout; or giving us, or another person, details of the Gift Card and authorising the transaction in some other way.
11.8 When you authorise a transaction you are confirming that the transaction correctly represents the purchase price of the goods or services obtained and you are agreeing to pay the amount of that transaction by the reduction of the Remaining Gift Card Value.
11.9 Gift Cards will expire 36 months from the date of purchase. Any unused amount remaining after the expiry date of the Gift Card will not be refunded or credited. Gift Cards cannot be reloaded.
11.10 Gift Cards cannot be cancelled once they are issued except if voided by Jockey, if their value is used or if they expire. We reserve the right to void any Gift Card that appears to have been defaced, mutilated, purchased fraudulently, altered or tampered with in any way and Jockey may subject Gift Cards to a verification process. We reserve the right to cancel any Gift Card, or the Gift Card program, for any reason at any time without notice. In such instances (except where a Gift Card is void) we will elect to provide a refund or a replacement Gift Card. We reserve the right to correct the balance of your Gift Card if we believe that a clerical or accounting error has occurred.
11.11 You will not be sent statements of transactions on a Gift Card. You can check your Gift Card balance and expiry date at any time by calling us on 1800 033 600 (callers from Australia) or contact us via email or by visiting https://www.jockey.com.au/giftcard/customer/ while logged in to your account or by clicking here
11.12 You are responsible for the use and safety of your Gift Card. You are liable for all transactions on your Gift Card, except to the extent to which there has been fraud or negligence by us. If you have reason to believe that an error has occurred in relation to your Gift Card, you should call 1800 033 600 (callers from Australia) or contact us via email.
11.13 Additional terms and conditions regarding the use of Gift Cards may be set out on the Website.
11.14 If you have used a split payment of a Gift Card and credit card/PayPal and wish to obtain a refund for the Goods purchased, your refund will be in the form of a new Gift Card with any remaining balance refunded to your credit card/PayPal.
12.1 As a member of Jockey you may be entitled to receive:
a. 10% off the recommended retail price of Goods (other than Gift Cards) sold on the Website. You can combine the Jockey Membership discount with other programs, offers or promotions being run by Jockey unless specifically excluded in that program, offer or promotion.
b. Free standard delivery of online orders to Australian delivery addresses
c. Welcome voucher (once only use) when you join the program and opt into email communications
d. Birthday voucher when you opt into email communications
e. Member only offers such as early access to product launches, sales and collaboration products when you opt into email communications
Our offers and rewards do not apply in third party retailers who sell our products.
12.2 As part of your membership you can allow us to contact you with invitations, offers and promotions. If you do not wish to be contacted, please do not exercise the option to receive these communications when you register or you can exercise the “unsubscribe” option on these invitations, offers and promotions at any time. If you unsubscribe, you’ll still be a member of the Program and get access to the 10% discount and free shipping when you login using your membership, but you will not receive other invitations, offers and promotions.
12.3 We reserve the right to change these Terms and Conditions at any time. The revised Terms and Conditions will be published on https://www.jockey.com.au/. Any amendments will apply from the date the revised Terms and Conditions are published. If you do not agree to the amended Terms and Conditions, you must immediately terminate your membership of the Program by contacting Jockey Customer Service on 1800 033 600. Your continued use of the Program will constitute acceptance of the amended Terms and Conditions.
12.4 We may decide to suspend or discontinue the Program or any part of the Program at any time. We will contact you on the email address that you have provided if the Program is to be suspended or terminated.
12.5 The following terms apply to Birthday Vouchers provided to Jockey members who opt in to receive email communications and to Welcome vouchers provided to new Jockey members who join online:
a. Birthday Vouchers will be sent to members during the month in which they have their birthday. We endeavour to send Welcome Vouchers to new Jockey members within 72 hours of signup. It is the Member’s responsibility to ensure they have provided a correct email address as vouchers will not be re-issued if sent to an address that has been incorrectly provided.
b. Birthday and Welcome vouchers may be used at jockey.com.au only. One use only for Welcome voucher.
c. A minimum transaction value may apply to your voucher. That minimum spend will be stated in the email containing the voucher. The minimum spend must occur in a single transaction.
d. To redeem online, members must be signed in with a valid Jockey membership email and the voucher code must be entered at checkout for the discount to apply.
e. The voucher value applies to the total shopping cart value after any other applicable offers have been applied. It is not available in conjunction with any other coupons, discount vouchers or gift card codes, such as your 10% membership discount. One use per voucher. Any amount not used in the transaction will be forfeited.
f. Vouchers are not redeemable on gift cards and not transferrable.
g. Vouchers are valid for 30 days from the date of issue. Unused vouchers will expire and their value will not be replaced or reactivated after expiry.
h. If you return items purchased using a voucher for change of mind, you will be refunded based on the amount paid for an individual item after deduction of the voucher (pro-rated across all purchased items), and will not receive a credit for the voucher, or a replacement voucher.
i. If you register for membership in the month of your birthday, you will receive your first birthday voucher in the following year.
j. Birthday and Welcome voucher terms are subject to change at any time and will be as stated on this Website at the time of use. We reserve the right to alter the minimum spend and value of vouchers provided to members from time to time – such changes will apply to new vouchers sent and will be as described in the voucher email.
13.1 To become a member of the Program you will need to register at https://secure.jockey.com.au/customer/account/create/. It is your responsibility to ensure you update your details if they change. Only one membership per person is permitted.
13.2 You may apply for membership of the Jockey Membership program if you are aged 18 years or over and have an active email account. Mandatory fields will be name, email and DOB for Loyalty sign-up. Phone number is not mandatory but will be prompted at sign-up.
13.3 Membership of the Jockey Membership program is free, however, we may refuse your application or terminate your membership for any reason and at any time.
13.4 Registering with the Jockey Membership program constitutes your acceptance of these Terms and Conditions.
13.5 You must not allow any other person to use your membership details. You agree that you are solely responsible for all activity that occurs using your membership details, including the purchase of any Goods. You also agree that you will be responsible for the conduct of any person who uses your membership details, whether or not you have authorized that use.
13.6 If you become aware of any breach of security or unauthorized access to or use of your membership details, you must immediately notify us by calling Jockey Customer Service on 1800 033 600.
13.7 You may terminate your membership at any time and for any reason online by changing your account preferences in your customer account on the Website or by contacting Jockey Customer Service on 1800 033 600.
A disclosure, Submission or offer of any Submissions and your agreement to these Terms and Conditions shall constitute an assignment to Jockey of any intellectual property rights in the disclosure or Submission. Whenever you make use of a feature that allows you to upload material to the Website, including questions, or to make contact with other users of the Website or to make Submissions on any Jockey’s related third party website or page, you must comply with the content standards set out below (including the spirit of those standards) and with these Terms and Conditions.
Any material you upload to the Website will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any material in the Submissions for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to the Website or any Jockey’s related third party social networking site or page constitutes a violation of their intellectual property rights, or of their right to privacy or any other rights. We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of the Website. We have the right (but no obligation) to remove any Submissions you make on the Website if, in our opinion, such Submission does not comply with the content standards set out below (including the spirit of those standards).
Please be polite and only write in English.
15.2 You confirm that the Submission is your own and that the content does not infringe the material, trade marks or intellectual property rights of others.
15.3 If you require an immediate response from us or have a comment about our service please contact us directly for a quicker response.
15.4 Submissions should not include:
15.5 Jockey, in its absolute discretion, reserves the right to:
Please let us know if you see any Submissions which do not comply with our rules.
19.1 The Website and all material provided on the Website are owned or licensed by Jockey, including the "look" and "feel" of the Website, the colour combinations, layout, literary and artistic works, photographs, and all graphical elements. Except where necessary for viewing the material on the Website on your browser, or as permitted under the Australian Copyright Act 1968 (Cth) or other applicable laws or these Terms and Conditions, nothing on the Website may be copied, reproduced, adapted, uploaded to a third party, issued or communicated to the public, linked to, framed, performed in public, distributed or transmitted in any form by any process without the prior written consent of Jockey.
19.2 Various trade marks displayed on the Website (whether registered or otherwise) are owned or exclusively licenced by Jockey. Other product and company names mentioned on the Website may be the trade marks of other people or entities. The trade marks displayed on the Website must not be used or reproduced without the prior permission of the relevant owner. If you are an authorised reseller of Jockey’s products and would like to request permission to use photography or other content from the Website for business purposes, please contact our customer service team via email.
19.3 If you believe you own the copyright in any work and that work is displayed on the Website without your permission, please contact us and the matter will be investigated.
20.1 The information contained on the Website is provided by Jockey in good faith. To the best of Jockey’s knowledge, the information is accurate and current. However, the Website and its contents are provided to you on "as is" basis. The Website may contain errors, faults and inaccuracies and may not be complete and current. Jockey and its related bodies corporate, and their directors, officers, employees, and agents ("Jockey’s Associates") make no representations or warranties of any kind, express or implied, as to the operation of the Website or the information, content, materials or products included on the Website, except as otherwise provided, and then only to the minimum extent required, under any applicable laws.
20.2 Subject to any rights you have under any consumer protection law or any other Laws that cannot be excluded, Jockey excludes, all implied terms and warranties whether statutory or otherwise, relating to the Website or the subject matter of these Terms and Conditions. You may be entitled to certain rights under consumer protection law or other Laws that cannot be excluded, including any statutory guarantees that are provided under competition and consumer legislation, including, as applicable, the Competition and Consumer Act 2010 (Cth).
21.1 Subject to any non-excludable liability (including under consumer laws), and the express provisions of these Terms and Conditions, Jockey will not be liable to you or any other person for any direct, indirect, incidental, special, consequential, punitive or exemplary damages, including but not limited to damages for loss of profits, business interruption or the loss of data or information, or damages for product liability, personal injury, in contract, tort (including negligence), under statue or otherwise, howsoever caused including arising directly or indirectly from or in connection with any transaction (actual or contemplated) undertaken or attempted to be undertaken through the Website, including your membership of Jockey's membership program, or resulting from use of goods or services supplied to you, or on your behalf, through the Website.
21.2 Subject to any non-excludable liability implied by legislation (including under consumer laws), any liability of Jockey or Jockey’s Associates in connection with goods or services supplied to you will, at the election of Jockey, be limited to:
21.3 To the extent permitted by law, our liability to you for loss or damage of any kind arising out of your use of, or relating to, this Website will be reduced or limited to the extent (if any) that you cause or contribute to the loss or damage.
You agree to indemnify us (including our related companies and our and their directors, officers, employees, agents and contractors) for any loss or damage any of the foregoing suffer if you breach these Terms and Conditions.
23.2 You represent and warrant to Jockey that all information (including Personal Information) and data provided by you to us through the Website is true, accurate, complete and up to date, and (where relevant) you have obtained the consent of your nominated recipient for gifts to provide their Personal Information to Jockey;
All care is taken to ensure that the Website and data transmissions are free from viruses. However Jockey cannot guarantee that any file or program available for download and/or execution from or via the Website is free from viruses or other conditions which could damage or interfere with data, hardware or software with which it might be used. It is your responsibility to scan any such data for viruses. You assume all risk of use of all programs and files on the Website and you release Jockey entirely of all responsibility for any consequences of its use.
Information and emails sent to us may undergo email filtering and virus scanning, including by third party contractors. We do not warrant that such filters and scans will be effective in removing viruses or other potentially harmful code and we have no liability for any viruses transmitted to you.
23.1 The Website may contain links to third party sites in addition to the Partner Websites. Jockey is not responsible for the condition or content of those sites as they are not under Jockey’s control. You access those sites and/or use the site's products and services solely at your own risk. The links are provided solely for your convenience and do not indicate, expressly or impliedly, an endorsement by Jockey of the sites or the products or services provided on the site. Jockey does not permit any linkages to the Website without prior permission.
23.2 Any third-party advertising on Jockey’s pages of third party social networking sites are not the responsibility of, or endorsed by, Jockey. All rights, including copyright in Jockey’s pages, are owned by or licensed to Jockey. Any use of any Jockey’s social networking pages or their contents, including copying or storing them in whole or in part, other than for your own personal, non-commercial use, is prohibited without the permission of Jockey. All worldwide rights reserved.
You consent to receive communications from us electronically and agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. If located in New Zealand, you agree to be bound by any agreement reached through electronic communications as provided in the Electronic Transactions Act 2002.
Jockey reserves the right to, at its discretion, terminate your access to and use of the Website:
29.1 These Terms and Conditions are governed by and are to be construed in accordance with the laws applicable in Victoria. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in Victoria and any courts which have jurisdiction to hear appeals from any of those courts (including the Federal Court of Australia, Victoria Registry) and waive any right to object to any proceedings being brought in those courts, including in relation to any dispute in connection with a Gift Card. In any purchase of Goods, your transaction is deemed to have taken place in Kew, Victoria.
29.2 The Website may be accessed from Australia or overseas. Jockey makes no representations that the content of the Website complies with the laws (including intellectual property laws) of any country outside Australia. If you access the Website from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the site if and to the extent that they are applicable.
29.3 Only you and Jockey shall be entitled to enforce these Terms and Conditions. You may not assign, transfer or sub-contract any of your rights or obligations under these terms to any third party unless we agree. No third party shall be entitled to enforce any of these Terms and Conditions, whether by virtue of legislation or otherwise.
29.4 Jockey reserves the right at all times to make changes to these Terms and Conditions. Any variations to these Terms and Conditions will take effect from posting on the Website. The Terms and Conditions which apply at the time of Order are those that govern your relationship with Jockey Online with respect to that Order. If you do not agree to the amended Terms and Conditions, you must immediately cease all use of the Website, including terminate your Jockey Account by contacting Jockey Customer Service on 1800 033 600. Your continued use of the Website will constitute acceptance of the amended Terms and Conditions.
29.5 Jockey may give notice to you by electronic mail via the details you have provided to us at the Website. You may give notice to us by emailing us.
29.6 Any provision of these Terms and Conditions that is prohibited or unenforceable in any jurisdiction is ineffective as to that jurisdiction to the extent of the prohibition or unenforceability. That does not invalidate the remaining provisions of these Terms and Conditions nor affect the validity or enforceability of that provision in any other jurisdiction.
29.7 A failure or delay by Jockey to exercise a power or right under, or enforce strict performance with, these Terms and Conditions does not constitute as a waiver of that power or right, and the exercise of a power or right by Jockey does not preclude its future exercise or the exercise of any power or right.
29.8 The 5 prize winners of the Jockey customer survey in June are: Gillian A, Jen E, Joanne E, Christie D & Liz C. Thank you to all that participated.
Version 1.6, September 2023, © Hanes Innerwear Australia Pty Ltd
Join our mailing list